Returns
To return an item(s), please include the packaging slip that you received with your parcel and indicate the reason for the return. Send the returned item(s) to the address which appears at the top of the packaging slip. Goods must be returned within 7 days of your order date - unused. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered), or we can also hold a credit against your membership for future purchases if chosen. Comments would be appreciated.
Exchanges
If you would like to exchange a colour or style, please follow the same instructions as above indicating your requirements. If possible please include an alternative as we may have sold out of your first choice. For overseas exchanges cost will be at original freight charge. Please do not reuse our courier bag.
Returns and Exchanges are processed within 24 hours of receipt. Make sure your name, address, phone number and instructions are clearly indicated.
Send to: Moditalia Design, PO BOX 453 Vaucluse, Sydney NSW 2030 Australia.
At Moditalia we want you to be 100% happy with your purchase and when you receive your order if it is in any way damaged or defective please contact us immediately at info@moditalia.com.au so we can resolve the problem.
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